1. Agreement. Your order is an offer to purchase the products you specified ("Products") according to the terms and conditions below. These terms will become a contract ("Agreement") when your order is accepted by Williams USA Inc ("Williams USA") either by sending to you a confirmation that specifically references your order or by shipping the Products to you. You represent you have the legal authority to enter into this Agreement on behalf of yourself or any party you represent. 2. Returns.
No products shipped hereunder may be returned without Williams USA Inc's prior approval. In order to return a product, buyer must call Williams USA Inc for a Return Merchandise Authorization (RMA) number before returning any merchandise to us. All customer returns accepted by Williams USA Inc via an RMA will be issued a Credit, no refunds will be given. NO returns will be accepted without an RMA number.Please Call 707-588-0100.All returns must be made within thirty (30) days of the invoice date and include proof of purchase. We reserve the right to withhold a Credit if we deem the product as damaged.All items sold MUST be returned in the same brand new condition, factory sealed and unused, open boxes can only be exchanged. All returned items for Credit may be subject to a minimum 20% restocking fee (no restocking fee on defective products or exchanges). Return Shipping, Handling, Insurance and other fees are Non-Refundable. No returns will be accepted without prior authorization, and the customer assumes responsibility for the package until it arrives at our location. All returns, for any reason, must be double-boxed with all manufacturer's packaging and blank warranty cards, instruction booklets and all other supplied accessories (any item returned with missing accessories will be returned to the Customer and no credit will be issued). 3.Shipping.
Shipping charges are an additional cost. P.O. Box and APO addresses are not accepted.Williams USA Inc is not responsible for returned packages if lost by shipper.
4. Risk of Loss.
Risk of loss will transfer to you when Williams USA Inc delivers your order to the delivery service.
5. Payment Terms. Williams USA Inc accepts the credit cards mentioned on the product-ordering screens, including PayPal. Your credit card will not be charged until the Products are shipped.
All applicable taxes will be applied to your order.
7. Governing Law.
This agreement shall be governed by the laws of the State of California, without regard for its conflict of law provisions.
All Products carry the stated Warranty of that Manufacturer.See the Manufacturer's Warranty information enclosed with each product.This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Please keep ALL packing material and documentation in the event that your equipment has to be serviced, repaired or returned to the Manufacturer. 9. Products.
Williams USA Inc may revise or discontinue Products at any time. Williams USA Inc will ship Products that have the functionality and performance of the Products ordered, but differences between what is described and what is shipped are possible.
10. Limitation of Liability.
WILLIAMS USA INC'S TOTAL LIABILITY, WHETHER FOR BREACH OF CONTRACT, WARRANTY, LATE DELIVERY OR NON-DELIVERY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, IS LIMITED TO THE PRICE OF THE PARTICULAR PRODUCT(S) SOLD WITH RESPECT TO WHICH LOSSES OR DAMAGES ARE CLAIMED. WILLIAMS USA INC WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
11. Compliance with the Law.
Resale Sales and U.S. Government Sales Not Intended. You agree to comply with all applicable laws and regulations of the various states that relate to the Products or this Agreement. Williams USA Inc has separate terms and conditions governing the sale of Products to the U.S. Government and registered Resellers.
This Agreement may not be altered, supplemented, or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by both you and Williams USA Inc.
13. Severability. If any provision of this Agreement is held to be invalid by any law, rule, order or regulation of any government or by the final determination of any state or federal court.
14. Defective Product.
In case of a defective product, Williams USA Inc will not be held liable for any labor costs incurred, be it for installation, un-installation, or repair.
Williams USA Inc reserves the right to disallow an order based on a price mistake.